Hampton Inn & Suites West Haven

The swimming pool was cloudy and so swimming wasn't an option. The staff, although not rude, were kind of smug. The staff working the counter could have been more engaging(remember, this is hospitality). The girl managing the breakfast area was wearing a frown for both mornings that we were there. Needless to say, she was not greeting anyone with a "good morning" which is unacceptable in the Hospitality business. In fact, the breakfast girl was not saying anything to anyone. She was just standing there looking miserable(kind of awkward). The room was very big with two queen size beds which I appreciated. The bathroom was also big. The water pressure was excellent. The fridge worked great. The air conditioning worked great. The elevator worked fine. The parking lot was fine. Full breakfast is included, which is great. I asked for extra blankets and it was no problem as the house keeping staff handed them to me right away. The room and bathroom were clean.

Breakfast was very good, Friendly staff

I enjoyed staying there from the second i walked in. the night staff was extremely welcoming and helpful with the things i needed. the pool was great and my room was exceptional. Plan to stay here again in about 2 months when i visit my family up here.

It is a very good value.

I absolutely love everything about the hotel, the housekeeper Sasha was very polite, the manager Michael was great, thanks for your hospitality.